Mister Car Wash

yan carter 5 months ago

Great experience at Mister Car Wash. Jay took the time to explain everything clearly and helped me understand the benefits of the Titanium package. You can tell he knows what he’s talking about and actually cares about helping you make the right choice. I went with the Titanium package and it’s definitely worth it. The quality of the wash is excellent and being able to come as often as I want makes a big difference. The 50% off for the first months made it even better. Jay was professional, knowledgeable, and easy to talk to. Highly recommend this location.

At A 5 months ago

First of all to the owner of the car wash I want to say the reason I am giving you a 5 star is thanks to your employee Devin who really made a difference with my experience as a customer. We pay a monthly membership that includes the wax and tire shine and for some reason a few times we noticed we were not getting what we are paying for and during the car wash the lights of the wax and tire shine will not turn on. Well I was there a week ago and brought this issue to your employee Devin who was very professional handling my situation and disappointment and was able to fix the issue and get it to work. I love the car wash and how nice and clean it is but if we are paying for something we also want to get what we pay for. I want to recognize your employee because he went the extra mile to keep me and my family as monthly members with your car wash.

Amjad Almasri 5 months ago

Joel was great and recommended me the best wash. Thank you for such a great experience

Rafael Sánchez 6 months ago

After more than 3 years as a customer of Mr. Car Wash, it’s sad that I have to leave this review. On September 4th, during an automatic wash, one of the rollers scratched the front of my car. I didn’t notice the damage until leaving the tunnel. I went back immediately, staff took photos, and a report was opened. About a week later, a staff member mentioned that another car had a similar claim that same day, suggesting something was wrong with the wash system. For months, I never received a real response. Finally, on March 15th, I spoke with a manager (not the one present when the incident occurred). Based on memory and without checking the records, he said my claim had been denied and even stated that the scratches clearly were not caused by the rollers at that location. He suggested possibly offering 1 or 2 months of free membership, which obviously does not cover the damage. On top of this incident, the service has declined: no small towels for interior cleaning with the products, no area to clean floor mats, and vacuums often clogged or broken. Many locations no longer offer free vacuum, now an extra charge. Because of this experience, they didn’t just lose me—they lost a famil

Gen Vega 7 years ago

I really loved it! They did a phenomenal job on my car! I got the $35 service called Super Clean. I went through the belt, parked in the Detailing Parking and two gentlemen took care of my car and truly cleaned the heck out of my car! They vacuumed EVERYWHERE, shined my rims and tires, and gave me an air freshener. I’ll definitely be back😊